Measuring tourist satisfaction with Kenya's wildlife safari: a case study of Tsavo West National Park
Uses adapted SERVQUAL - 29 items. Trying to understand why fewer people are visiting Kenyan NPs.
The results shoe that people are satisfaied, but point to other possible reasons.
skip to main |
skip to sidebar
Blog Archive
-
▼
2007
(141)
-
▼
November
(40)
- Geva 1989
- Gilbert 2006
- Akama 2002
- Kozak 2001
- Weaver 2007
- Kozak 2002
- Keaveney 1995
- Beeho 1997
- Duke 1996
- Murray 2002
- Churchill JR 1979
- Petrick 2001
- Meeting with XF 20/11
- Zeithaml 1996
- Petrick 2005
- Woodruff 1997
- Bloemer 1999
- de Ruyter 1998
- Petrick 2002
- Notes on big picture
- 13th November Plan
- Cater 2004
- Buckley 2006
- Davies 2006
- Sanchez 2004
- Butcher 2001
- Oh 1999
- bolton 1991
- martinez 2006
- cronin 1992
- Grewal 1998
- Moliner 2006
- Wakefield 1996
- Tam 2000
- Imrie 2000
- Formica 2002
- Ekinci, Y. 2002
- Sunday 4th November
- Daily Plan
- RTP session
-
▼
November
(40)
No comments:
Post a Comment